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Bug #83934

open

HK - Workload Dashboard - Reassign Reason list not appear due to that unable to reassign the request

Added by Akshay Patil 2 months ago. Updated 2 months ago.

Status:
Tested
Priority:
Critical
Assignee:
Category:
Housekeeping
Target version:
-
Start date:
21/04/2025
Due date:
% Done:

0%

Estimated time:
Dev Due date:
Action Resolution:
QA Due date:
Bug/Defect On:
QA
Bug/Defect Cause:
TBD
OTRS ID:
Severity:
Critical
Module Dependency:
Functional Dependency:
Release Details:

Description

Reassign Reason list not appear due to that unable to reassign the request

Expected:
Reassign Reason list should appear and able to reassign the request


Files

Screenshot (1360).png (266 KB) Screenshot (1360).png Akshay Patil, 21/04/2025 05:19 PM
bandicam 2025-04-22 16-48-38-913.mp4 (1.52 MB) bandicam 2025-04-22 16-48-38-913.mp4 Shweta Waghmare, 22/04/2025 07:24 PM
Screenshot (1521).png (325 KB) Screenshot (1521).png Akshay Patil, 25/04/2025 12:21 PM
Screenshot (1522).png (315 KB) Screenshot (1522).png Akshay Patil, 25/04/2025 12:21 PM
Actions #1

Updated by Prashant Isapure 2 months ago

  • Assignee changed from Prashant Isapure to Somanath Jyotiram Rode
Actions #2

Updated by Somanath Jyotiram Rode 2 months ago

  • Status changed from New to Assigned
  • Assignee changed from Somanath Jyotiram Rode to Mohsin Ali

Hi, please use the below cURL request for the reason dropdown

curl --location 'https://mykare360-dev.hatiintl.com/ancillary-service/Masters/ReasonMaster/query?field=reasonTypeMaster.code&value=WR' \
--header 'Accept: application/json, text/plain, */*' \
--header 'Accept-Language: en-US,en;q=0.9' \
--header 'Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJ5U3ZTUXMzT2N2eENJNWx0bFJ4dHM4R18wT2VsdEh3MDF6bFAwc2lmMXY0In0.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.UoXErfY6HiidlajugUFLisESLq_pK-32xcfNfYIPO9ctNuzhWrRv_yBW60bI6VeOa40iPNeNvruwl5tGXl4ntn6pPENXu76u4-xxneSR5aEf_51dYWeLhokPddLh9rDxMT1tpeAIhJPwCxkQ1DdW1_IUoA8B2UaGuGrLj7_Wd0MC9r2Nat-y1G20iM6-3_biTmcNG7vnGW3whfwRO5nkb8aYhQo_WHQkyN9clmG_OsbO-YLPbjwR2Sv43d6JQKDg5o2524HqwPLCaTMKjItjVDOp3ramnOYr_CyBpljb3G92Yqldn63P_da6TZi8Kh2PrCSfI6ofT9y7HN3QfQGFmA' \
--header 'Connection: keep-alive' \
--header 'Content-Type: application/json' \
--header 'IsRestrictedAccess: false' \
--header 'Origin: https://mykare360-dev.hatiintl.com' \
--header 'Referer: https://mykare360-dev.hatiintl.com/housekeeping/' \
--header 'Sec-Fetch-Dest: empty' \
--header 'Sec-Fetch-Mode: cors' \
--header 'Sec-Fetch-Site: same-origin' \
--header 'User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36' \
--header 'X-ACTIVESHIFTID: open' \
--header 'X-API-VERSION: 1' \
--header 'X-COUNTERCODE;' \
--header 'X-COUNTERID: 0' \
--header 'X-COUNTERNAME: e' \
--header 'X-LANGUAGE: EN' \
--header 'X-MACHINE-IP;' \
--header 'X-ORGCODE: HATI' \
--header 'X-ORGID: 1' \
--header 'X-SHIFTID: 0' \
--header 'X-UNITCODE: HISCKL' \
--header 'X-UNITID: 1' \
--header 'X-USERID: 50122' \
--header 'X-USERNAME: Mahesh Bubane' \
--header 'responseType: json' \
--header 'sec-ch-ua: "Google Chrome";v="135", "Not-A.Brand";v="8", "Chromium";v="135"' \
--header 'sec-ch-ua-mobile: ?0' \
--header 'sec-ch-ua-platform: "Windows"' \
--header 'x-EMPLOYEEID: 50515' \
--header 'Cookie: __utma=4854570.910932430.1728629550.1728629551.1738600431.2; __utmz=4854570.1738600431.2.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not%20provided); _ga=GA1.1.910932430.1728629550; _ga_WZEN8DTDJ4=GS1.1.1738600430.2.1.1738600490.60.0.0; isClinical=true; site24x7rumID=17953722762180.1745305602299.1745306101821'

Actions #3

Updated by Mohsin Ali 2 months ago

  • Assignee changed from Mohsin Ali to Shweta Waghmare
Actions #4

Updated by Shweta Waghmare 2 months ago

Actions #5

Updated by Tejashri Tanaji Jagtap 2 months ago

  • Status changed from Coded to QA
Actions #6

Updated by Tejashri Tanaji Jagtap 2 months ago

  • Assignee changed from Shweta Waghmare to Mangesh Pangrekar

Updated by Akshay Patil 2 months ago

Working as expected on QA


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